Legal Sector Survey Results: Staffing

In May 2020 and December 2020, the MHA Professional Practices team ran two separate surveys looking at the impact of COVID-19 on the legal sector and how it has influenced future plans. 

The results have been carefully analysed and compared. There are four easy-to-read infographics detailing key statistics and the implications for the legal sector.

The results report on the following areas: 

  • Fees and Profitability including the impact on fee income, best and worst billing service lines and the change in profit levels.  
  • Staffing including recruitment, redundancies, and office vs remote working.
  • Cash flow including lock up, work in progress (WIP) and debtors.
  • Business strategy including key changes and what firms are prioritising in 2021.

We will release these individually over the course of four weeks. 

This information can be used to benchmark your practice against others nationally, and help you look toward the next steps you should be taking. 



73% of survey respondents have recruited staff since March 2020. The more flexible working practices developed during the March 2020 lockdown have opened the staff market place. Geographical boundaries and long commute times have reduced in importance.

View the full results

Find out more

If you would like to discuss the results in more detail, please contact a member of our Solicitors team on 01903 234094.

A version of this blog appeared on the MHA website.