Updates to the Test and Trace Support Payment scheme

On 16 August the government changed the rules on self-isolation. If you are fully vaccinated or under 18 and 6 months, you’re not required to self-isolate if you have had close contact with someone with COVID-19.

The Government have updated their guidance to reflect the impact that self-isolation exemption has on a person’s eligibility for the Test and Trace Support Payment Scheme.

Who is eligible for the payment?

The Test and Trace Support Payment is £500 and is for people on low incomes who have to self-isolate. This is either because they have tested positive for COVID-19 themselves or been notified as a close contact of someone who has tested positive for COVID-19 (and are not exempt from self-isolation). The guidance sets out who is exempt.

You may also be eligible if you are employed or self-employed, cannot work from home, and will lose income as a result. The parent or guardian of a child or young person who is self-isolating may also be eligible for the Test and Trace Support Payment.

If you have been told to self-isolate by NHS Test and Trace, you are legally required to do so. If you have been notified by the NHS COVID-19 app to self-isolate and you apply for the Test and Trace Support Payment, you are also legally required to self-isolate.

Working safely during coronavirus (COVID-19)

In addition, guidance has been updated for shops, branches, and close contact services. These guides cover a range of different types of work and you may need to use more than one.

There are guides for:

For further information on the financial support available during the pandemic please visit our Coronavirus Hub or get in touch with one of our team on 01903 234094.