Credit Controller – Part Time

Division: Practice Support Group
Location: Worthing

We are looking for a Credit Controller in our Worthing office to support our Practice and Fee Book Holders. The ideal candidate will need to have good organisational skills, have strong interpersonal skills, be able to work under pressure and is results driven.

The role will include:
  • Chasing outstanding debts by telephone and email
  • Arranging payment plans with clients with approval from fee book holders
  • Maintaining Direct Debit files and ensuring all advance notices are sent out
  • Reconciliation of bank account, allocating BACS payments and cheques to client accounts
  • Taking credit and debit card payments
  • Dealing with internal queries repayments
  • Ensure that debts are paid in a timely manner
  • Maintain accurate records of all chasing activity
  • Regular contact with clients to ensure all relevant debts are managed as necessary
  • Identify changes in payment patterns and propose action to avert bad debts
  • Ensure all transactions are compliant with the firm’s policies
  • Handle disputed bills and negotiate to bring payment within the agreed terms
  • Provide accurate advice on billing queries
  • Propose write off of irrecoverable debts
  • Provide ad-hoc reporting as and when required by Partners
  • Any other duties as delegated from time to time by the partners or FD
  • Monthly meetings with fee book holders to discuss debtors
  • Ensure any queries from clients are dealt with in a timely manner
The ideal candidate will:
  • Have excellent written and verbal communication skills
  • Be computer literate
  • Be organised
  • Be confident working on their own and as part of a team
  • Be able to use their initiative
  • Strong interpersonal skills
  • Able to work under pressure and to deadlines
  • Pride themselves on their attention to detail
  • Be results driven
  • Be adaptable and happy to take on new challenges
In return, we can offer:
  • A permanent contract working between 22.5 to 30 hours over 3 or 4 days
  • Paid overtime or time off in lieu
  • Company Pension
  • Employee benefits package including high street and online discounts, Cash Plan (after a qualifying period) and agile working
  • A friendly working environment
  • FTE 22 days holiday per year

If you have any questions about this role, contact HR Manager Helen Ruff for more information.

Please send your CV and covering letter below

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